Especially since so many transit stops are badly designed. Browne Molyneux is putting together a list of all the bus stops in LA, evaluating them for safety and ease of use. She has already posted about a dangerous stop and documented LA Metro's tendency to put bus stops between the exits and entrances of drive throughs.
Madison, Wisconsin might be a stop on a high speed train line. The station for the that line might be downtown and it might in the "Eastside", where ever that is. Hopefully, Madison gets a train, and hopefully the people taking it know where they are going to end up. (From a comments on a Political Environment post.)
People are more less likely to use transit if they know about the downsides ahead of time. But those people who start to use transit are more likely to keep using transit if they know the challenges ahead of time, and have a plan to overcome them. Also, citizens are more likely to put pressure on transit agencies and politicians to fix obstacles that have been documented.