29 January 2014

Report from Tuesday's Transfort Outreach Meeting

by a BB-PFLAG member

Transfort placed their displays on the bus seats, which gives them the advantage of being able to host meetings throughout the city (which they are doing). However, this meant the interior of the bus was very cramped, as people tried to squeeze by each other to access other display boards.

The bus interior is easily one of the worst I have ever been on in terms of layout and design. Major problems I have identified are as follows:
1. Relatively few seats - only 45 on a 60' bus. With a layout optimized for capacity, bus manufacturers can usually squeeze in on average one seat per linear foot, or 15 more than the current layout. With a layout more balanced towards standing room, a 60' bus typically can fit closer to 50-52 seats.
2. The clumsy and poorly designed interior bike rack - when the first words spoken by a Transfort representative when asked how the bike rack works are to say it may be a problem, they have a problem. Customers physically unable to lift their front wheel up six feet in the air, or have a bicycle design that can't be lifted easily (such as cruisers) are placed at a significant disadvantage by the rack design.

3. The "max" and ">>>" stickers are *opaque*, and can not be seen through!
Given the sticker position in the windows, some seated customers will have a difficult time looking out the window, and may not be able to identify their stop by sight. When window decals are used, typically the material is cut in a honeycomb pattern, which looks solid when viewed from the outside but allows customers inside to see outside somewhat.

The last Transfort (Fort Collins Transit) community outreach meetings are being held tomorrow:

11am to 1 pm
Harmony Library
4616 South Shields Street

1:30 to 3:30 pm
Foothils Mall, Northeast Parking Lot

4 to 6 pm
Walmart on Mason and Harmony

The meetings are set up for people to come and go.

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